{"id":5674,"date":"2017-09-21T05:40:41","date_gmt":"2017-09-21T03:40:41","guid":{"rendered":"http:\/\/garanley.com\/?p=5674"},"modified":"2020-04-01T13:09:56","modified_gmt":"2020-04-01T11:09:56","slug":"garanties-compra-bens-mobles","status":"publish","type":"post","link":"https:\/\/garanley.com\/ca\/dret-civil\/garanties-compra-bens-mobles\/","title":{"rendered":"Garanties en la compra de b\u00e9ns mobles"},"content":{"rendered":"<div style=\"display: none;\"\n    class=\"kk-star-ratings kksr-valign-top kksr-align-right kksr-disabled\"\n    data-id=\"5674\"\n    data-slug=\"\">\n    <div class=\"kksr-stars\">\n    <div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n    <\/div>\n    <div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: px; height: px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    <div class=\"kksr-legend\">\n            <span class=\"kksr-muted\"><\/span>\n    <\/div>\n<\/div>\n<p align=\"justify\">La legislaci\u00f3 espanyola i la de la resta de pa\u00efsos membres de la Uni\u00f3 Europea estableixen una garantia m\u00ednima de dos anys a l&#8217;adquirir b\u00e9ns mobles de consum privat a estrenar.<\/p>\n<hr \/>\n<p align=\"justify\">Com b\u00e9 saps, la llei espanyola estableix un per\u00edode m\u00ednim de <strong>garantia de<\/strong> <strong>dos anys<\/strong> per a la compra de b\u00e9ns mobles de consum privat a estrenar (electrodom\u00e8stics, mobles, autom\u00f2bils etc.). Si els objectes s\u00f3n de segona m\u00e0, aquesta garantia m\u00ednima es redueix a un any quan ven un professional o a sis mesos quan ho fa un particular.<\/p>\n<p align=\"justify\">Al comprar una nevera nova, per exemple, disposes d&#8217;una garantia de dos anys des de l&#8217;adquisici\u00f3. Durant els sis mesos seg\u00fcents a la compra, les avaries que surtin a la llum es presumeixen d&#8217;origen i no has de provar res perqu\u00e8 aquella s&#8217;apliqui. El fabricant t\u00e9 l&#8217;obligaci\u00f3 de corregir\u00a0 l&#8217;error sense cap cost per a la teva butxaca. Passats els sis mesos, el fabricant o venedor pot exigir-te que demostris l&#8217;exist\u00e8ncia del defecte en origen.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-hierarchy counter-numeric ez-toc-transparent\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Resumen del art&iacute;culo<\/p>\n<span class=\"ez-toc-title-toggle\"><a class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" style=\"display: none;\"><i class=\"ez-toc-glyphicon ez-toc-icon-toggle\"><\/i><\/a><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/garanley.com\/ca\/dret-civil\/garanties-compra-bens-mobles\/#legislacio\" title=\"Legislaci\u00f3\">Legislaci\u00f3<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/garanley.com\/ca\/dret-civil\/garanties-compra-bens-mobles\/#conflictes-habituals-entre-comprador-i-venedor\" title=\"Conflictes habituals entre comprador i venedor\">Conflictes habituals entre comprador i venedor<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/garanley.com\/ca\/dret-civil\/garanties-compra-bens-mobles\/#productes-amb-garantia\" title=\"Productes amb garantia\">Productes amb garantia<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/garanley.com\/ca\/dret-civil\/garanties-compra-bens-mobles\/#com-sollicitar-laplicacio-de-la-garantia\" title=\"Com sol\u00b7licitar l&#8217;aplicaci\u00f3 de la garantia\">Com sol\u00b7licitar l&#8217;aplicaci\u00f3 de la garantia<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/garanley.com\/ca\/dret-civil\/garanties-compra-bens-mobles\/#consells-per-evitar-problemes-amb-la-garantia\" title=\"Consells per evitar problemes amb la garantia\">Consells per evitar problemes amb la garantia<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 align=\"justify\"><span class=\"ez-toc-section\" id=\"legislacio\"><\/span>Legislaci\u00f3<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p align=\"justify\">La <strong>Directiva 1999\/44 \/ CE, de el Parlament Europeu i de Consell, de 25 de<\/strong> <strong>maig de 1999<\/strong>, tractava d&#8217;harmonitzar les regulacions dels estats membres, per aconseguir unes garanties m\u00ednimes comunes en les adquisicions de b\u00e9ns de consum. Aquest text va suposar un considerable refor\u00e7 en la protecci\u00f3 dels drets dels consumidors en l&#8217;\u00e0mbit de la Uni\u00f3 Europea.<\/p>\n<p align=\"justify\">La directiva va introduir dues novetats destacades:<\/p>\n<ul>\n<li>\n<p align=\"justify\"><strong>Responsabilitat directa de venedor, amb un termini legal de garantia de dos anys.<\/strong><\/p>\n<\/li>\n<li>\n<p align=\"justify\"><strong>Principi d&#8217;acord del producte amb el contracte<\/strong><\/p>\n<\/li>\n<\/ul>\n<p align=\"justify\">Aquests principis van ser assumits per la legislaci\u00f3 espanyola en la<strong> Llei 23\/2003, de Garanties en la Venda de B\u00e9ns de Consum.<\/strong> Aquesta norma \u00e9s molt clara i protegeix els consumidors de defectes de f\u00e0brica, problemes prematurs amb els b\u00e9ns comprats o desajustaments entre el prom\u00e8s i l&#8217;adquirit. A m\u00e9s, obliga els venedors a reparar aquests errors sense cap cost per als compradors. No obstant aix\u00f2 i en la vida real, les coses no s\u00f3n tan senzilles i s\u00f3n usuals els problemes per demostrar la responsabilitat de les avaries i els rebutjos dels fabricants a assumir els costos per les reparacions.<\/p>\n<p align=\"justify\">El<span style=\"color: #00ffff;\"> RDL 1\/2007, de 16 de novembre, pel qual s&#8217;aprova el Text ref\u00f3s de la Llei<\/span> <span style=\"color: #00ffff;\">General per a la Defensa dels Consumidors i Usuaris<\/span> assenyala que els b\u00e9ns de segona m\u00e0 tamb\u00e9 tenen un termini de garantia legal de dos anys, tot i que les parts poden pactar un termini menor, que no pot ser inferior a un any.<\/p>\n<h2 align=\"justify\"><span class=\"ez-toc-section\" id=\"conflictes-habituals-entre-comprador-i-venedor\"><\/span>Conflictes habituals entre comprador i venedor<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p align=\"justify\">De ben segur, t&#8217;has trobat, com a comprador, amb algun d&#8217;aquests tres problemes:<\/p>\n<ul>\n<li>\n<p align=\"justify\">Guardar el tiquet de compra d&#8217;un b\u00e9 durant tant de temps.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Terminis de garantia poc clars.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Dificultat per demostrar que la fallada en q\u00fcesti\u00f3 ve d&#8217;origen.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">El venedor trasllada costos que no ha o t&#8217;obliga a anar a fabricant per eludir les seves responsabilitats.<\/p>\n<\/li>\n<\/ul>\n<p align=\"justify\">Els conflictes en aquest \u00e0mbit s\u00f3n, per tant, d&#8217;all\u00f2 m\u00e9s variat. Llavors, <strong>qu\u00e8<\/strong> <strong>fer si pateixes un problema amb la garantia d&#8217;un b\u00e9 que has adquirit<\/strong> ?. No ho dubtis i posa&#8217;t en contacte amb el teu advocat de confian\u00e7a. I per a la propera, procura llegir les condicions de la garantia abans d&#8217;adquirir el producte i exigeix que et lliurin un llibre d&#8217;instruccions per evitar usos indeguts.<\/p>\n<h3 align=\"justify\"><span class=\"ez-toc-section\" id=\"productes-amb-garantia\"><\/span>Productes amb garantia<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">Productes amb<strong> garantia legal<\/strong> s\u00f3n tots els b\u00e9ns mobles de consum privat, nous o de segona m\u00e0. No tenen garantia, per\u00f2, els adquirits en vendes judicials, els subministraments d&#8217;electricitat, aigua o gas i els de segona m\u00e0 aconseguits en subhastes administratives.<\/p>\n<h3 align=\"justify\"><span class=\"ez-toc-section\" id=\"com-sollicitar-laplicacio-de-la-garantia\"><\/span>Com sol\u00b7licitar l&#8217;aplicaci\u00f3 de la garantia<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p align=\"justify\">Has d&#8217;acudir a la botiga o al prove\u00efdor que et va subministrar el producte en q\u00fcesti\u00f3, amb el<strong> tiquet<\/strong> o factura de compra i el b\u00e9 adquirit, si aix\u00f2 \u00e9s possible. Has de fer-ho en un termini de <strong>dos mesos des de la detecci\u00f3 de<\/strong> <strong>l&#8217;avaria<\/strong> o fallada, tal com estableix el RDL 1\/2007, de 16 de novembre, pel qual s&#8217;aprova el Text ref\u00f3s de la Llei General per a la Defensa dels consumidors i Usuaris.<\/p>\n<p align=\"justify\">Si el producte no compleix amb l&#8217;anunciat pel venedor o posseeix caracter\u00edstiques diferents a les ressenyades per aquest, pots exigir-li la reparaci\u00f3 o substituci\u00f3. Aquestes han de ser absolutament gratu\u00eftes per a tu i el venedor no pot carregar-despeses d&#8217;enviament, costos adicionals o m\u00e0 d&#8217;obra, per exemple.<\/p>\n<p align=\"justify\">Si discrepeu, perqu\u00e8 el venedor estimi que la decisi\u00f3 es deu a un mal \u00fas per part teva, sempre pots demanar un <strong>informe t\u00e8cnic o pericial<\/strong> per fonamentar la teva petici\u00f3. El m\u00e9s aconsellable en aquest cas \u00e9s posar l&#8217;assumpte en mans d&#8217;un bufet especialitzat en la mat\u00e8ria.<\/p>\n<p align=\"justify\">La garantia d&#8217;un b\u00e9 defectu\u00f3s permet al consumidor:<\/p>\n<ul>\n<li>\n<p align=\"justify\">Reparar el producte.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Substituir-lo per un de nou.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Demana una reducci\u00f3 de preu.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Resoldre el contracte.<\/p>\n<\/li>\n<\/ul>\n<p align=\"justify\">Si el producte no pot substituir-se per un altre nou o la mesura no \u00e9s raonable, est\u00e0 a la teva m\u00e0 optar per una <strong>reducci\u00f3 del preu<\/strong> o per la <strong>resoluci\u00f3 del contracte<\/strong>. Per\u00f2 no oblidis que la reparaci\u00f3 o el canvi no han de costar-res. A m\u00e9s, durant el temps que estiguis privat de el b\u00e9, el termini de la garantia queda en suspens. Recorda, igualment, que tant el producte reparat com el nou han de comptar amb una altra garantia de al menys sis mesos, encara que rest\u00e9s menys temps perqu\u00e8 es compl\u00eds l&#8217;original<\/p>\n<h3 align=\"justify\"><span class=\"ez-toc-section\" id=\"consells-per-evitar-problemes-amb-la-garantia\"><\/span>Consells per evitar problemes amb la garantia<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>\n<p align=\"justify\">Repassa tota la documentaci\u00f3 de la garantia, abans d&#8217;adquirir el b\u00e9 en q\u00fcesti\u00f3 (nom\u00e9s s\u00f3n obligatoris els documents quan hi ha garantia comercial que ampli\u00ef la legal).<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Tingues present aquesta idea: les garanties comercials completen la legal, mai poden substituir-la.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Procura guardar en lloc segur tots els documents. Si no hi ha garantia comercial, nom\u00e9s cal el tiquet o factura de compra. La data dels mateixos significa l&#8217;inici de la garantia legal.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Si adquireixes un producte de segona m\u00e0 amb garantia vigent, demana al venedor el tiquet o la factura corresponent.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Procura comprar en establiments que admetin la devoluci\u00f3 de b\u00e9ns i diners.<\/p>\n<\/li>\n<li>\n<p align=\"justify\">Si l&#8217;establiment en el qual vas adquirir el producte ha tancat, dirigeix-te a fabricant.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>La legislaci\u00f3 espanyola i la de la resta de pa\u00efsos membres de la Uni\u00f3 Europea estableixen una garantia m\u00ednima de dos anys a l&#8217;adquirir b\u00e9ns mobles de consum privat a estrenar. Com b\u00e9 saps, la llei espanyola estableix un per\u00edode m\u00ednim de garantia de dos anys per a la compra de b\u00e9ns mobles de consum &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/garanley.com\/ca\/dret-civil\/garanties-compra-bens-mobles\/\"> <span class=\"screen-reader-text\">Garanties en la compra de b\u00e9ns mobles<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-5674","post","type-post","status-publish","format-standard","hentry","category-dret-civil"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Garanties en la compra de b\u00e9ns mobles | Garanley Advocats<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/garanley.com\/ca\/civil\/garantias-compra-bienes-muebles\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garanties en la compra de b\u00e9ns mobles | Garanley Advocats\" \/>\n<meta property=\"og:description\" content=\"La legislaci\u00f3 espanyola i la de la resta de pa\u00efsos membres de la Uni\u00f3 Europea estableixen una garantia m\u00ednima de dos anys a l&#8217;adquirir b\u00e9ns mobles de consum privat a estrenar. Com b\u00e9 saps, la llei espanyola estableix un per\u00edode m\u00ednim de garantia de dos anys per a la compra de b\u00e9ns mobles de consum &hellip; Garanties en la compra de b\u00e9ns mobles Read More \u00bb\" \/>\n<meta property=\"og:url\" content=\"https:\/\/garanley.com\/civil\/garantias-compra-bienes-muebles\/\" \/>\n<meta property=\"og:site_name\" content=\"Garanley Abogados\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Garanley\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-21T03:40:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-01T11:09:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/garanley.com\/wp-content\/uploads\/1438655.png\" \/>\n\t<meta property=\"og:image:width\" content=\"290\" \/>\n\t<meta property=\"og:image:height\" content=\"190\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Garanley\" \/>\n<meta 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